Manager - it operations & infrastructure
HyderabadKEUS AUTOMATION PRIVATE LIMITED
...of 2 IT support/administration staff.- Define KPIs, conduct performance reviews, and create professional development plans.- Establish IT support workflows, SLAs, and ticketing processes.- Conduct regular audits of team activities, response times, and resolution quality.- Build documentation and knowledge bases for common IT [...]
Category Management & Consulting
30+ days ago in Hirist