Call quality analyst (voice process) - fresher
HaryanaCollegedunia
...reviews.Key Responsibilities: Audit counselling calls and chats; maintain QA scorecards Provide structured feedback, coaching, and manage call disputes Conduct new joiner training and refresher training programs Train counsellors on courses, admissions processes, soft skills, and conversion techniques Analyze [...]
Category Manufacturing & Production
2 days ago in Internshala