Csa sangli jobs 1 -10 of 17 (0.000s)

Application support engineer

PuneAccenture

...compliance rate Customer satisfaction (CSAT) score First-contact resolution rate Number of reopened service requests Working Conditions: May require occasional on-call or after-hours work depending on business needs. Hybrid or on-site work depending on company policy. Additional Information: - The candidate should have minimum [...]

Job Type: Full-time
Category IT & Telecommunications

13 hours ago in Accenture

Data science & ai leader

Mumbaitalentgen advisory LLP

...call routing, AHT reduction, CSAT improvement, and churn prediction.- Build and scale a high-performing team of data scientists, NLP engineers, and ML engineers.- Oversee model deployment, MLOps, monitoring, and continuous improvement in production environments.- Drive adoption of GenAI / LLM-based solutions for summarization, [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Equifax - senior software engineer - .net

PuneEquifax

...internal systems, Data Fabric, CSA Toolset.- Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality.- Participate in a tight-knit, globally distributed engineering team.- Triage product or system issues and debug/track/resolve by analyzing the sources of issues and [...]

Category IT & Telecommunications

25 days ago in Hirist

Problem manager - fresher

MaharashtraHCLTech

...Customer Experience And High Csat Scores By Achieving First Call Resolution And Minimizing Case Reopens Or Rejected Resolutions.Skill Requirements1. Proficient In Servicenow Functional Consulting With A Strong Understanding Of Itil And Itsm Principles2. Experience In Incident Management, Change Management, And Problem [...]

Category IT & Telecommunications

10 days ago in Internshala

Tekwissen - it servicenow developer iv

PuneTekwissen Software Private Limited

...Preferred certifications include ServiceNow CSA, CRMA, CIS (ITSM/Discovery/Event Management/CSM/CPQ), and CAD.- ITIL Foundation or higher certification preferred.Experience Required : - Experience : 6-8 yearsTekWissen Group is an equal opportunity employer supporting workforce diversity. (ref:hirist.tech) [...]

Category IT & Telecommunications

6 days ago in Hirist

Voice process cse

MumbaiWehire Talent Solutions

...quality, resolution accuracy, and CSAT 9. Ensure strict confidentiality and data privacy Shifts & work schedule: 1. 24/7 Rotational Shifts 2. Any 2 rotational weekly offs Documents required: 1. PAN card 2. Aadhaar card 3. Any 1 additional government ID proof Rounds of interview: 1. HR Round 2. Chat Assessment 3. Operations [...]

Category Customer Services & Call Centre

3 days ago in Internshala

Rbl bank - information security architect

MumbaiRBL Bank Limited

...with ISO 27001, NIST, CSA, CIS, and other relevant security frameworks- Ensuring regulatory compliance from information security standpoint e.g. DPSC, Master Directions and other guidelines from RBI, SEBI, etc.- Perform architecture-level risk assessments and recommend appropriate controls- Provide architectural input into risk [...]

Category Engineering & Architecture

3 days ago in Hirist

L1 service desk engineer

Navi Mumbaie-Stone Information Technology Private Limited

...resolution timesSLA adherenceCustomer satisfaction (CSAT) scoresRoot cause analysis (RCA) for major incidents.- Provide insights on incident trends and identify opportunities for shift left and automation.User Training and Communication :- Provide onboarding training to users on ServiceDesk processes and self-help options.- [...]

Category IT & Telecommunications

30+ days ago in Hirist

Staffing specialist, wfs india- amazon customer service

PuneADCI - Maharashtra

...hourly Customer Service Associates (CSAs). The HVH Recruiter is responsible for candidate talent search and placement, process improvement, and executing hiring strategies for CSA-level hiring, as well as other hiring programs. Recruiters at Amazon foster a collaborative team environment that ensures delivery [...]

Category Human Resources

30+ days ago in AmazonJobs

Senior pega developer - prpc

PuneQuesscorp

...leveraging expertise in Pega CSA, CSSA, and REST API integrations.- Conduct unit testing, perform peer code reviews, and ensure timely escalation of issues to maintain high-quality deliverables.- Facilitate Direct Capture of Objectives (DCO) sessions and maintain functional backlogs to ensure accurate and comprehensive [...]

Category IT & Telecommunications

30+ days ago in Hirist

Csa sangli jobs 1 -10 of 17 (0.000s)

Application support engineer

Data science & ai leader

Equifax - senior software engineer - .net

Problem manager - fresher

Tekwissen - it servicenow developer iv

Voice process cse

Rbl bank - information security architect

L1 service desk engineer

Staffing specialist, wfs india- amazon customer service

Senior pega developer - prpc

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