Senior support engineer - network protocols
ChennaiSampoorna Consultants Pvt. Ltd
Key Responsibilities :- Answer the Service Desk phone, emails and walks ups.- Accurately log all faults and requests on Jira Service Desk.- Actively monitor and progress all incidents and service requests to ensure resolution within SLA.- Complete Service Desk communications to the business and internal IT teams for incidents.- Ensure appropriate [...]
Category IT & Telecommunications