Senior cem consultant - it service delivery
BangaloreSpigot Software Pvt Ltd
Senior CEM (Service Delivery)Job Responsibilities :- Manage the Technical Relationship with client.- Own the complete SLAs and Service Delivery for the client.- Expected to work with technical domain leads for building SIPs and handle client escalation.- Responsible for Client CSAT- Responsibility for profitability of account & billing- [...]
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