Service desk analyst - fresher
NoidaHCLTech
...MS office/O365 Experience in Telecom will be added advantage.Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company [...]
Category Banking, Insurance, Finance & Accountancy
1 day ago in Internshala