It service delivery manager - itsm tools
BangaloreNasugroup
...JIRA, BMC Remedy), strong knowledge of ITIL practices, and good communication and stakeholder management skills.Key Responsibilities :- Manage end-to-end delivery of IT services from the captive center to IT digital team- Ensure adherence to SLAs, KPIs, and compliance requirements- Coordinate with IT teams to align on service [...]
Category Management & Consulting