Customer success manager
BangaloreZoko
...must know how the internet works. If a customer says 'Its not working,' you don't just forward the ticket to Engineering. You inspect the payload, check the Shopify webhook, test in Incognito mode, and isolate the variable. You solve 80% of issues yourself.3. Consult, Don't Just Support Customers will ask: 'How do I set this [...]
Category Management & Consulting