Evolent health - lead analyst - itsm
PuneEvolent Health
...to meet service management goals and objectives.- Serve as the key escalation point for service-related issues, providing leadership and guidance during critical incidents.- Oversee process to ensure the Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs) are developed, published and followed.- [...]
Category Banking, Insurance, Finance & Accountancy
30+ days ago in Hirist