Salesforce lead - marketing cloud
BangaloreCloud odyssey
...and adoption initiatives.- Mentor consultants and developers on process automation and CRM governance.Technical Skills :- Sales Cloud, Service Cloud, Experience Cloud.- Omni-Channel, CTI, Service Console, Flows.- Apex, SOQL, API integrations, Data Loader.- Einstein Bots, AI-driven case classification.Certifications (Optional) [...]
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