Senior voip support engineer - unified communications
ChennaiTalentgigs
...to close issues within SLAParticipate in 247 shift support (rotational/on-call)Prepare basic incident updates and RCA reportsPreferred Experience with Voice AI or voice bot platforms (e.g., VAPI, Twilio, Retail AI, Dialogflow, Amazon Lex, Azure Bot Framework).Certifications like CCNA, Avaya, Microsoft Teams [...]
Category IT & Telecommunications