Observe.ai - lead technical support engineer
BangaloreObserve.AI
...Telephony Platforms, Web Conferencing, APIs, Salesforce, and other 3rd-party systems.- Analyze user challenges, deliver workarounds, and create knowledge base articles to improve self-service support.- Mentor and guide L2 Support agents while writing and reviewing technical documents for both internal and [...]
Category Customer Services & Call Centre
30+ days ago in Hirist