Article karnataka jobs 51 -59 of 59 (0.000s)

Observe.ai - lead technical support engineer

BangaloreObserve.AI

...and create knowledge base articles to improve self-service support.- Mentor and guide L2 Support agents while writing and reviewing technical documents for both internal and external audiences.- Proactively identify opportunities to improve team processes, support efficiency, and overall service quality.Requirements : - 7+ [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Optum - principal technical writer

BangaloreOptum Global Solutions Private Limited

...user guides, knowledge base articles, interactive help content, operational runbooks, and release notes- Establish and maintain standards for content layout, organization, accessibility, and integration into products- Actively participate and contribute throughout product development lifecycle to ensure documentation is [...]

Category Education, Training, & Library

30+ days ago in Hirist

Product support engineer

BangaloreSkillPad Talent Solutions Advisory

...and customer-facing knowledge base articles- Familiarity with documentation tools such as Confluence, Wiki.js, or FreshDesk or similar- Document troubleshooting steps, solutions, and best practices.- Work closely with cross-functional teams (Engineering, QA, Product) to resolve recurring issues.- Participate in team meetings to [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Wizcommerce - senior technical writer

BangaloreWizCommerce

...and API documentation.2. Helpdesk articles and FAQs.3. Internal SOPs, onboarding handbooks, and process docs.- Regularly audit and update existing content to align with new releases or policy changes.Knowledge Base Management : - Own and optimize the documentation ecosystem (Notion, Confluence, Zendesk, Google Workspace, etc.) [...]

Category Fashion & Arts

30+ days ago in Hirist

Infolob global - escalation enterprise technical support engineer

BangaloreINFOLOB SOLUTIONS INDIA PRIVATE LIMITED

...knowledge-based tech notes and articles.- Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair.- Use your intuition and innovation to provide solutions and workarounds for customers.- Install and configure Infoblox products and third-party software for [...]

Category Education, Training, & Library

30+ days ago in Hirist

Solarwinds - senior helpdesk analyst - comptia security

BangaloreSolarwinds India Pvt Ltd

...support procedures, knowledge base articles, and incident resolutions.Modern Desktop Management :- Administer and manage our modern desktop environment using tools like Microsoft Intune, JAMF and Microsoft Endpoint Configuration Manager (MECM).- Maintain Group Policy Objects (GPOs) and manage Azure Active Directory (AAD), [...]

Category Office & Administration

30+ days ago in Hirist

Richpanel - technical support engineer

BangaloreRichpanel

...and maintain knowledge base articles addressing common issues.- Identify and escalate product bugs and feature requests to the engineering team.- Flag at-risk accounts and expansion opportunities to CS/Account Management teams.- Document recurring issues and contribute to internal playbooks.- Collaborate with team members [...]

Category IT & Telecommunications

30+ days ago in Hirist

Service operation and cloud engineering - ritm0286220

KarnatakaRandstad

...SOPs, and knowledge base articles.• Participate in security incident response related to privileged access abuse or misuse. experience8 - no requirements [...]

Contract Type: Temporary/Contract/Project
Category Fashion & Arts

30+ days ago in Randstad

Mclaren strategic solutions - senior support engineer - java

BangaloreMcLaren Strategic Solutions

...runbooks, SOPs, and knowledge-base articles.- Communicate clearly and empathetically with internal teams, stakeholders, and end-users.- Participate in root-cause analysis (RCA) and problem management activities.- Ensure adherence to SLAs, incident categories, and standard support workflows.- Contribute to continuous improvement [...]

Category IT & Telecommunications

30+ days ago in Hirist

Article karnataka jobs 51 -59 of 59 (0.000s)

Observe.ai - lead technical support engineer

Optum - principal technical writer

Product support engineer

Wizcommerce - senior technical writer

Infolob global - escalation enterprise technical support engineer

Solarwinds - senior helpdesk analyst - comptia security

Richpanel - technical support engineer

Service operation and cloud engineering - ritm0286220

Mclaren strategic solutions - senior support engineer - java

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