Application tech support practitioner
GurugramAccenture
...Document troubleshooting steps, knowledge articles, and root cause analyses. • Collaborate with engineering teams to escalate complex issues. 7. Security & Compliance • Ensure devices meet compliance policies (AV, Firewall, encryption, patching). • Work with EDR tools (Defender etc.) for alerts and agent issues. [...]
Job Type: Full-time
Category Customer Services & Call Centre