BangaloreEshipz.com
...including RCAs, knowledge base articles, runbooks, and troubleshooting guides for the support team (ref:hirist.tech) [...]
Category IT & Telecommunications
BangaloreAntal International India
...incidents, resolutions, and knowledge articles in the ticketing system with correct categories/SLAs.- Perform proactive maintenance, patching, baseline hardening, and optimization of endpoints and core IT systems.- Contribute to IT projects and continuous process improvements with measurable outcomes (SLA, MTTR, CSAT).- Manage [...]
BangaloreNUSTAR TECHNOLOGIES INDIA PRIVATE LIMITED
...documentation, SOPs, and knowledge articles. Required Skills & Qualifications :- Strong hands-on experience with SUSE Linux Enterprise Server (SLES). - Experience managing IBM, Dell, Lenovo, Fujitsu, and HP HANA appliance servers. - Solid knowledge of DNS, NFS, Samba, FTP, LDAP, NTP, and email services. - Understanding of [...]
Category Office & Administration
Bangalorevbgyr
...SOPs, and knowledge base articles.- Participate in shift-based support, including rotational shifts and on-call duties.Required Skills & Qualifications : - Bachelors degree in Engineering, Computer Science, IT, or a related field.- 3+ years of experience in CA NetOps Technical Support or Network Operations.- Strong hands-on [...]
BangaloreCognite
...guides, and knowledge base articles to accelerate issue resolution and reduce repeat tickets.- Work closely with internal product and engineering teams to relay customer feedback and prfioritize product improvements.The Impact you bring to Cognite :- Bachelors or Masters degree in Computer Science, Engineering, or related [...]
Category Customer Services & Call Centre
BangaloreOPENBET INDIA PRIVATE LIMITED Endeavor
...including FAQs, knowledge base articles, and troubleshooting guides;- Participate in a rota schedule which includes working on weekends and bank holidays.Qualifications :If you are the right Application Support Engineer for us, you'll be able to demonstrate :- A bachelors degree in a traditional science subject, ideally [...]
...including FAQs, knowledge base articles, and troubleshooting guides;- Participate in a rota schedule which includes working on weekends and bank holidays.Qualifications :If you are the right Senior Application Support Engineer for us, you'll be able to demonstrate :- A bachelor's degree in a traditional science subject, ideally [...]
Bangaloreemudhra.com
...runbooks, and knowledge base articles to facilitate knowledge transfer within the support organization.- Participate in on-call rotation schedules for after-hours production support as required.Leadership and Collaboration :- Provide expert guidance and mentorship to L1 and L2 support engineers, conducting knowledge-sharing [...]
BangaloreNAM Info Inc
Description :Role : SAP BW HANA Developer/Lead/ ArchitectsLocation : PAN IndiaDuration : Full-Time Employment (FTE) Direct with ClientRequired Skills & ExperienceImplementation & Configuration :- Design and implement SAP BW/4HANA solutions tailored to business requirements.- Configure BW/4HANA components including InfoProviders, [...]
BangaloreObserve.AI
...and create knowledge base articles to improve self-service support.- Mentor and guide L2 Support agents while writing and reviewing technical documents for both internal and external audiences.- Proactively identify opportunities to improve team processes, support efficiency, and overall service quality.Requirements : - 7+ [...]
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