Metro ag - itsm process expert
PuneMETRO Business Solution Center
...support the ISAE 3402 audit for Incident Management, strengthening trust in our processes.Beyond managing day-to-day operations, we are also preparing for whats next: evolving from classical ITSM to a more data-informed, insight-driven approach.This includes refining KPIs, exploring strategic analytics, and leveraging AI [...]
Category Customer Services & Call Centre