Avaya along jobs 11 -18 of 18 (0.000s)

Ms dynamics 365 contact center architect - avaya

MumbaiAvenues Consulting

...as Genesys Cloud CX, Avaya.Key Responsibilities : - Architect scalable and intelligent contact center solutions using Dynamics 365 Customer Service Workspace, Omnichannel for Customer Service, and Channel Integration Framework (CIF) v2.- Design and implement Azure Communication Services (ACS) for voice, video, chat, and SMS [...]

Category Engineering & Architecture

29 days ago in Hirist

Data science & ai leader

Mumbaitalentgen advisory LLP

...center platforms (e.g., Genesys, Avaya, NICE, Five9, Amazon Connect, Twilio).- Proficiency in Python, SQL, and ML frameworks such as TensorFlow, PyTorch, Scikit-learn.- Experience deploying AI models on cloud platforms (AWS, Azure, GCP) with MLOps practices.- Strong understanding of CX metrics: AHT, CSAT, NPS, FCR, containment [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Fis - ivr developer

Chennai/Bangalore/Pune/Gurgaon/GurugramFIS Global Business solutions

...Dialogflow, AWS Lex, Genesys, Avaya, Cisco).- Proficiency in VoiceXML and other IVR development tools and frameworks.- Proficiency in programming languages like Java, Python, NodeJS or C++ for IVR scripting and customization.- Experience with Conversational AI projects, including intent identification and LLM development.- [...]

Category IT & Telecommunications

30+ days ago in Hirist

Workforce services senior analyst

Navi MumbaiAccenture

...Experience with IEX, CMS, Avaya, Symposium, Blue Pumpkin or similar tool will be an added asset • Ability to create reports in Excel/Sheet and forecast results • Attention to detail and high level of accuracy • Ability to multi-task, focus and complete reports for extended periods of time • Previous call center [...]

Job Type: Full-time
Category Banking, Insurance, Finance & Accountancy

30+ days ago in Accenture

Technology architect

BengaluruAccenture

...such as Twilio, Genesys, Avaya - Integrate with IVR systems and Proficiency in webhook setup and API integration. - Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply [...]

Job Type: Full-time
Category Engineering & Architecture

30+ days ago in Accenture

Application tech support practitioner

BengaluruAccenture

...existing contact center platforms (Avaya, Cisco, Genesys Engage, etc.) and map out migration paths to Genesys Cloud CX. • Define migration approaches (big bang, phased, hybrid) based on business requirements and risk profile. • Identify transformation opportunities to leverage Genesys Cloud CX features (AI, bots, digital [...]

Job Type: Full-time
Category Education, Training, & Library

30+ days ago in Accenture

Sr. delivery consultant, customer experience

BangaloreAWS ProServe IN - Karnataka

...and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale - 10+ years of experience building call center / collaboration / telephony [...]

Category IT & Telecommunications

30+ days ago in AmazonJobs

Amazon connect consultant, professional services gcc

HyderabadAWS ProServe IN - Telangana

...following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce. - 3+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management - 2+ years experience in Software [...]

Category IT & Telecommunications

30+ days ago in AmazonJobs

Avaya along jobs 11 -18 of 18 (0.000s)

Ms dynamics 365 contact center architect - avaya

Data science & ai leader

Fis - ivr developer

Workforce services senior analyst

Technology architect

Application tech support practitioner

Sr. delivery consultant, customer experience

Amazon connect consultant, professional services gcc

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