Sr. customer success manager
GurgaonMichael Page
...contact center, ideally in B2B or supply-chain-led business Strong communication skills (Hindi + English essential; Telugu/Kannada/Marathi advantageous) Ability to build and manage scripts, playbooks, SOPs, dashboards, FCR, SLAs Familiarity with CRM tools, WhatsApp Business API, VOIP systems, or customer software Strong [...]
Category Sales
30+ days ago in MichaelPage