Bpo it gurgaon jobs 1 -7 of 7 (0.000s)

Product manager - strategy & roadmap

Gurgaon/GurugramUniversal HR Solutions

...roadmap execution, balancing telephony reliability, AI innovation, and enterprise scalability.You will act as the single source of truth between Business, Engineering, AI, Telephony, Sales, and Customers.Experience : 12 - 15 Years (with strong SaaS / Platform ownership experience)Key [...]

Category Management & Consulting

Customer service executive

GurgaonRevv

About the job:Key Responsibilities: 1. Handle inbound and outbound customer calls professionally and efficiently. 2. Manage backend ticket resolution and maintain accurate records of all interactions. 3. Coordinate with internal teams to ensure timely follow-ups and escalation handling. 4. Meet service and [...]

Category Customer Services & Call Centre

Process associate (international operations) - fresher

GurgaonWEchartered Consultancy Private Limited

...here. At WEchartered, our commitment to safeguarding the interests of our clients knows no bounds. Operating from India, we are a vigilant partner for our global clientele, ensuring their needs are met with unwavering dedication and excellence. Our teams work around the clock, embodying the principle of [...]

Category Management & Consulting

Talent acquisition - internship

GurgaonP M

...the internship:Selected intern's day-to-day responsibilities include: 1. Source resumes from job portals 2. Call screen and shortlist candidates 3. Manage client relationships and communications 4. Create and publish job posts on social mediaWho can apply: Only those candidates can apply who: are available for full time [...]

Telecom/voip engineer - genesys cloud

Gurgaon/GurugramImpetus Career Consultants Private Limited

...Gurugram.Applicants should be from BPO/ITES/MNC/SSC.Key Responsibilities :- Design and configure Genesys Cloud telephony architecture.- Implement SIP trunking, DID management, and call routing.- Configure IVR flows, queues, skills, call flows, and routing strategies.- Integrate [...]

Category IT & Telecommunications

Mis & data analytics manager

Gurgaon/GurugramIGT Solutions

...IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience.IGT provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering [...]

Category Management & Consulting

Communication trainer

GurgaonTP

...communication gaps through call audits and provide constructive feedback. Drive performance improvement through floor support and refresher sessions. Collaborate with Ops & Quality teams to improve customer experience delivery.What Were Looking For Minimum 1 year of experience as Voice Coach / [...]

Category Education, Training, & Library