Case management jobs 161 -170 of 250 (0.008s)

Associate support analyst

Punehirezy.ai

...: Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.- Communicate Clearly : Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.- Investigate and Troubleshoot : Collect and analyze [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

Delivery operations team lead-messaging

HyderabadAccenture

...process compliance and team management ? Soft Skills ? High attention to detail and commitment to accuracy ? Strong analytical skills and the ability to identify root causes of lapses ? Objective decision-making and the confidence to flag process gaps ? Good written and verbal communication for reporting and stakeholder [...]

Job Type: Full-time
Category Management & Consulting

30+ days ago in Accenture

Arivonix - quality assurance automation engineer - selenium

RemoteArivonix Corporation

...Manage and track test cases and defects using JIRA, Azure DevOps, or similar management tools.- Participate in Agile (Scrum) ceremonies, including sprint planning, daily standups, and retrospectives.- Collaborate with cross-functional teams (development, product, and business) to ensure timely and high-quality [...]

Category IT & Telecommunications

30+ days ago in Hirist

Pibit.ai - quality assurance engineer - manual testing

BangalorePibit.ai

...environments.- Write detailed test cases, test plans, and test scenarios based on product requirements and specifications.- Execute functional, regression, smoke, sanity, and user acceptance testing (UAT) on different stages of the software development lifecycle.- Identify, document, and report software defects in a clear, [...]

Category Manufacturing & Production

30+ days ago in Hirist

Full stack .net software engineer

Mumbai/PuneConnectwise

...update tickets using Salesforce Case Management and Jira.- Work with SQL queries, stored procedures, and data validation tasks.- Communicate clearly with global stakeholders and provide regular updates on progress.- Continuously learn and adapt to new tools, technologies, and product areas.Technical Skills Required : Primary [...]

Category IT & Telecommunications

30+ days ago in Hirist

Amadeus labs - quality assurance engineer iii

BangaloreAmadeus Labs

...designing and automating test cases, managing defects, and driving continuous improvement initiatives while collaborating with cross-functional teams to deliver high-quality solutions.In This Role Youll / Your Main Responsibilities : Test Strategy & Planning : - Participate in specification and architecture reviews, providing [...]

Category IT & Telecommunications

30+ days ago in Hirist

Business advisory senior analyst-voice

Navi MumbaiAccenture

...SAP and Salesforce, workforce management tools and KPI dashboards • Ability to thrive in a fast-paced, target-driven environment • Certifications in customer service or leadership (a plus) Roles and Responsibilities: • Lead, motivate, and coach a team of contact center agents to achieve performance targets and service [...]

Job Type: Full-time
Category Customer Services & Call Centre

30+ days ago in Accenture

Hr service delivery new associate

MumbaiAccenture

...Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.What are we looking for? •Communication •Ability to meet deadlines •Adaptable and flexible •Written and verbal communication •Microsoft Office [...]

Job Type: Full-time
Category Office & Administration

30+ days ago in Accenture

Quality assurance engineer - chatbot & amazon connect testing

HyderabadHeptarc Technology Solutions Pvt Ltd

...preparing and executing test cases, managing defects, and performing end-to-end validation for chatbot, IVR, and cloud-based communication solutions.The role requires proficiency in testing AWS services such as Amazon Connect IVR, Lambda, DynamoDB, and S3, along with solid experience using QMetry and JIRA for test execution and [...]

Category IT & Telecommunications

30+ days ago in Hirist

Quality engineering lead (test lead)

BengaluruAccenture

...standards. - Execute test cases for payment flows involving cross-border, domestic, and clearing system integrations. - Perform backend validations using Oracle SQL queries to verify data consistency, message mappings, and reconciliations. - Collaborate with BA/Dev/Architect teams to clarify requirements and ensure adherence to [...]

Job Type: Full-time
Category IT & Telecommunications

30+ days ago in Accenture

Case management jobs 161 -170 of 250 (0.008s)

Associate support analyst

Delivery operations team lead-messaging

Arivonix - quality assurance automation engineer - selenium

Pibit.ai - quality assurance engineer - manual testing

Full stack .net software engineer

Amadeus labs - quality assurance engineer iii

Business advisory senior analyst-voice

Hr service delivery new associate

Quality assurance engineer - chatbot & amazon connect testing

Quality engineering lead (test lead)

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