Accolite - l1 support engineer - it operations
HyderabadACCOLITE DIGITAL INDIA PRIVATE LIMITED
...to perform daily health checks, monitor application performance, analyze logs, and proactively identify and address production incidents.- Escalation: Promptly allocate and escalate complex or unresolved issues to L2/L3 support engineers or specialized Subject Matter Experts (SMEs) within defined procedures.- Documentation & [...]
Category IT & Telecommunications