Service desk lead
NoidaTata Consultancy Services
...lead role). Excellent leadership, communication, and problem-solving skills. Familiarity with ticketing tools (e.g., ServiceNow, Remedy).Ability to handle high-pressure situations and escalations effectively.Secondary Skills: Previous ITSM / Incident management or Service desk experience managing cases and [...]
Category Management & Consulting
6 days ago in Internshala