Information technology support engineer
KotaSitevis LTD
...(Service Now, Jira, etc.)Escalate complex issues to L3 teams and follow up until resolutionMaintain proper documentation, SOPs, and knowledge base articlesEnsure SLA compliance and high customer satisfactionRequired Skills & QualificationsBachelor’s degree or diploma in IT, Computer [...]
Category IT & Telecommunications / Sector IT, Information Technology and Telecommunications