Rimini street - security analyst - siem tools
HyderabadRimini Street
...client tickets related to company security products : intake, categorization, basic troubleshooting, known fixes, and timely escalation.- Participate in on-call, shift handovers, and incident post-mortems.- Maintain SOPs/runbooks; contribute to knowledge base articles for recurring issues.- Other tasks and responsibilities as [...]
Category Customer Services & Call Centre