Customer contact comms senior analyst-voice
Navi MumbaiAccenture
...Ensure adherence to quality, compliance, and data protection standards or regulatory guidelines • Utilize SAP and Salesforce to oversee case management, order flows, and performance metrics • Foster a positive, inclusive, and high-performing team culture • Identify opportunities for upselling and service enhancement [...]
Job Type: Full-time
Category Customer Services & Call Centre
30+ days ago in Accenture