Genesys framework specialist
IndoreIntertec Softwares Pvt Ltd
...PureEngageGenesys PureConnect Proficiency in:Routing (Composer, ORS, GVP, SIP Server, URS, CCPulse)IVR and CTI integrationSIP, VoIP, and telephony protocolsIntegration with CRM systems (Salesforce, ServiceNow, etc.) Scripting and automation knowledge (Java, Python, or Genesys-specific tools) preferred. Experience with cloud [...]
Category Customer Services & Call Centre