Contact centres jobs 1 -10 of 65 (0.001s)

Assistant manager/deputy manager - process training(aml/kyc/bfs)

HaryanaWNS

...experience in a BPO contact Centre in a similar role.Internal candidates must have a proven record of successful performance on the WNS account, in training capacity.QualificationsPreferred Fraud experience (Fraud investigation; BFS, Fraud appeals Local payment fraud Proficiency) in English at the CEFR C1 level mastery.Any [...]

Category Management & Consulting

Equiniti india - data specialist - amazon connect

Bangalore/ChennaiEQUINITI INDIA PRIVATE LIMITED

...data requirements within a Contact Centre environment- Own the data relationship with EQ Data Office, Management Information & Business Stakeholders across all EQ divisions- Provide data input & guidance during the discovery, design and build phases to ensure the data requirement are achieved and accurate for Amazon Connect- [...]

Category Fashion & Arts

Contact centre representative

Hyderabad

...in the role of Contact Centre Representative.In this role, you will:stylemargin:bottom:0.0in;margin:top:0.0px::Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible.:Delivers what is [...]

Category Education, Training, & Library

Information security auditor - iso/nist

MumbaiVivaconnect Pvt Ltd

...WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With over 24 years of industry expertise, handling more than 30 billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, were not just another companywere trailblazers in business [...]

Contact centre representative

Hyderabad

...in the role of Contact Centre Representative.In this role, you will: stylemargin:bottom:0.0in;margin:top:0.0px::Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible.:Delivers what is [...]

Category Banking, Insurance, Finance & Accountancy

Quality analyst - contact centre

MaharashtraAliens Tattoo

...feedback.Preferred Qualifications Experience in contact centers, BPO, or customer experience operations. Knowledge of continuous improvement methodologies Experience developing QA forms, SOPs, or training materials. Worked on Tools like Ozonetel, Guopshup and Zoho CRMKey Competencies Coaching & Mentoring Attention to Detail [...]

Category Manufacturing & Production

Contact centre representative

Hyderabad

...in the role of Contact Centre Representative.In this role, you will::Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible.:Delivers what is promised in line with customer [...]

Category Banking, Insurance, Finance & Accountancy

Customer support executive

MumbaiSir H.N. Reliance Foundation Hospital Research Centre

About the job:Job Title: Contact Centre Executive Location: Mumbai Department: Contact Centre / Patient Services Experience: 07 years Qualification: Graduate in any discipline Job Summary: We are looking for a courteous and customer-focused Contact Centre Executive to manage inbound and outbound [...]

Category Office & Administration

Content marketing manager - organic + campaign | series d

Bangalore UrbanMichael Page

...of products including omnichannel contact centre solutions, communication APIs, and conversational AI tools that power millions of customer interactions daily.Job Description1. Content Strategy, Distribution & Virality Our client expects ownership of the content distribution strategy, ensuring every asset is repurposed and [...]

Category Management & Consulting

Customer service executive

Hyderabad

...customer's issues at first contact where possible.:Delivers what is promised in line with customer expectations and Values diversity amongst team:Offers value added products and services based on customer needs analysis and ensures customer understanding of those products:Provides excellent customer service to basic inbound [...]

Category Customer Services & Call Centre