Workforce services associate manager-voice
Navi MumbaiAccenture
...NICE, Verint, Aspect). o Core WFM experience of 8 / 10+ years. o Advanced proficiency in Excel for data analysis and reporting. o Experience in building and managing Excel-based scheduling models and performance dashboards. o Familiarity with BI tools such as Tableau, QuickSight, Power BI. o Hands-on experience in forecasting, [...]
Job Type: Full-time
Category Management & Consulting