Contact center engineer - genesys ivr
Bangalore/Hyderabad
...issues.- Integrate Genesys with CRM, ticketing tools, and third-party applications.Required Skills & Qualifications : - Strong hands-on experience in Genesys Engage / PureEngage platform.- Good understanding of Genesys components such as : i. Routing (URS). ii. IVR / GVP. iii. Interaction Server. iv. Configuration Server. v. [...]
Category IT & Telecommunications