Genesys framework specialist
IndoreIntertec Softwares Pvt Ltd
...and telephony protocolsIntegration with CRM systems (Salesforce, ServiceNow, etc.) Scripting and automation knowledge (Java, Python, or Genesys-specific tools) preferred. Experience with cloud deployments (AWS, Azure) and API integrations is an advantage. Working knowledge of ITIL processes and change management. OPTIONAL [...]
Category Customer Services & Call Centre