Csa gujarat jobs 1 -2 of 2 (0.000s)

L1 technical support analyst

Ahmedabad/GujaratOutsourced

...maintain a Customer Satisfaction (CSAT) score above 95%.- Educate customers on product features and best practices for issue prevention and self-service.Troubleshooting & Technical Support :- Diagnose and resolve issues related to systems, software functionality, account access, configurations, and basic infrastructure.- Use [...]

Category Customer Services & Call Centre

30 days ago in Hirist

Data analyst - contact center analytics

Gujarat/GandhinagarEtech Global Services

...center KPIs (AHT, ASA, CSAT, FCR, etc.) and provide insights.- Work directly with US clients to gather requirements and present findings.- Ensure data accuracy, documentation, and dashboard usability.- Support internal teams with Tableau training when required.Required Skills :- 3+ years total experience in Data Analysis.- [...]

Category Banking, Insurance, Finance & Accountancy

30+ days ago in Hirist

Csa gujarat jobs 1 -2 of 2 (0.000s)

L1 technical support analyst

Data analyst - contact center analytics

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