Csa haryana jobs 1 -7 of 7 (0.000s)

Data analyst

HaryanaNoon

...dashboards, tracking KPIs like CSAT, AHT, and resolution time, and translating insights into actionable recommendations to improve customer experience and operational efficiency.Responsibilities: Solve complex business problems with data; using data scientific tools to find solutions for challenges in the realm of both big and [...]

Category IT & Telecommunications

Key account manager

HaryanaMeritto

...SaaS metrics (churn, NRR, CSAT, etc.).Proficiency in Excel and report generation.Who we areAt Meritto we believe in building more than just solutions. Were redefining the way education connects with technology. As one of Indias Largest Vertical SaaS + Embedded Payments platform, were on a mission to build the Digital Backbone [...]

Category Education, Training, & Library

Yamaha motor - security operations center lead - vulnerability management

Faridabad/HaryanaIndia Yamaha Motor

...the following certifications : CSA CISM ISO 27001 / ISO 20000 - Any other recognized IT Security certification - Optional Certifications : Azure Cloud / Office 365 certifications ITIL Experience :- Minimum 5 years of experience in IT Security SOC tools and operations Security process management Personal Attributes :- Strong [...]

Category Management & Consulting

Sr. analyst - customer experience

HaryanaVMock

...and synthesize customer feedback (CSAT, surveys, comments) to generate insights for service and product enhancements. Work closely with Delivery and Product teams to support issue resolution and drive improvements in customer experience. Escalate critical or systemic cases to cross-functional teams for timely closure. Maintain [...]

Category Customer Services & Call Centre

Customer service/customer support - internship

GurgaonJaanemann

...metrics such as NPS, CSAT, and first response time. 8. Reporting: Prepare and update daily/weekly reports on Google Sheets and other internal toolsWho can apply: Only those candidates can apply who: are available for full time (in-office) internship can start the internship between 15th Jan'26 and 19th Feb'26 are available for [...]

Category Education, Training, & Library

Lead associate - process training - gurgaon - fresher

HaryanaWNS

...and needsConduct TNA through CSAT/EOE/Quality AnalysisFront-end Skill Management initiatives including coaching and trainingConduct periodic performance evaluation sessions with team membersTo take on other responsibilities like off boarding, on boarding etc.Identify Trainee strengths and build them and identify areas of [...]

Sr. customer success manager

GurgaonMichael Page

...plans focused on conversion, CSAT, and repeat engagementThe Successful ApplicantExperience in customer care, inside sales, or contact center, ideally in B2B or supply-chain-led business Strong communication skills (Hindi + English essential; Telugu/Kannada/Marathi advantageous) Ability to build and manage scripts, playbooks, [...]

Category Sales