Csa mumbai jobs 1 -10 of 12 (0.000s)

Service delivery manager

MumbaiIntertec Softwares Pvt Ltd

...service delivery, customer satisfaction (CSAT), and pre-sales solutioning for Omni-Channel, AI-powered Cloud Contact Center, and ITOM applications across India and GCC customers. The role requires deep technical capability in cloud contact centers, VoIP, integrations, and infrastructure, along with customer-facing pre-sales [...]

Category Management & Consulting

21 hours ago in Internshala

Voice process cse

MumbaiWehire Talent Solutions

...quality, resolution accuracy, and CSAT 9. Ensure strict confidentiality and data privacy Shifts & work schedule: 1. 24/7 Rotational Shifts 2. Any 2 rotational weekly offs Documents required: 1. PAN card 2. Aadhaar card 3. Any 1 additional government ID proof Rounds of interview: 1. HR Round 2. Chat Assessment 3. Operations [...]

Category Customer Services & Call Centre

21 hours ago in Internshala

Rbl bank - information security architect

MumbaiRBL Bank Limited

...with ISO 27001, NIST, CSA, CIS, and other relevant security frameworks- Ensuring regulatory compliance from information security standpoint e.g. DPSC, Master Directions and other guidelines from RBI, SEBI, etc.- Perform architecture-level risk assessments and recommend appropriate controls- Provide architectural input into risk [...]

Category Engineering & Architecture

1 day ago in Hirist

Rbl bank - head - it asset management

MumbaiRBL Bank Limited

...Certified Software Asset Manager (CSAM) / Certified IT Asset Manager (CITAM)- ISO 19770 (SAM) Compliance Certification- Microsoft, Oracle, IBM, and SAP Licensing Certifications (ref:hirist.tech) [...]

Category Management & Consulting

1 day ago in Hirist

International voice process csa

MumbaiWehire Talent Solutions

About the job:We are hiring experienced outbound voice professionals for an international lead generation process. The role involves connecting with international customers, understanding their requirements, and generating qualified leads while maintaining high-quality communication standards. Key Responsibilities: 1. Make outbound calls to [...]

Category Education, Training, & Library

1 day ago in Internshala

Product manager - mobile app

Mumbai/MumbaiTalent Socio

...DAU/MAU, feature adoption, retention, CSAT, ticket resolution times- Payment completion rates and engagement depth- Use insights to prioritize improvements and experimentsRequirements :- 4-6 years of experience in product management, preferably in consumer apps, SaaS platforms, CX, fintech, marketplaces, or engagement-led [...]

Category Management & Consulting

14 days ago in Hirist

Kpmg - servicenow grc developer

Delhi NCR/Bangalore/Mumbai/Kolkata/AhmedabadKPMG Assurance and Consulting Services LLP

...BCM- ServiceNow System Admin (CSA)- ServiceNow Certified Application Developer or other relevant certifications.- Experience with Agile development methodologies.- Familiarity with other ServiceNow modules (e.g., ITSM, SecOps, or ITOM). (ref:hirist.tech) [...]

Category IT & Telecommunications

16 days ago in Hirist

Data science & ai leader

Mumbaitalentgen advisory LLP

...call routing, AHT reduction, CSAT improvement, and churn prediction.- Build and scale a high-performing team of data scientists, NLP engineers, and ML engineers.- Oversee model deployment, MLOps, monitoring, and continuous improvement in production environments.- Drive adoption of GenAI / LLM-based solutions for summarization, [...]

Category Customer Services & Call Centre

30+ days ago in Hirist

L1 service desk engineer

Navi Mumbaie-Stone Information Technology Private Limited

...resolution timesSLA adherenceCustomer satisfaction (CSAT) scoresRoot cause analysis (RCA) for major incidents.- Provide insights on incident trends and identify opportunities for shift left and automation.User Training and Communication :- Provide onboarding training to users on ServiceDesk processes and self-help options.- [...]

Category IT & Telecommunications

30+ days ago in Hirist

Senior data scientist - artificial intelligence/machine learning

Mumbaitalentgen advisory LLP

...call patterns, customer behavior, CSAT drivers, and agent performance.- Work with structured and unstructured data including call transcripts, audio data, customer interaction logs, and CRM data.- Develop algorithms for intent recognition, sentiment analysis, topic modeling, and conversation summarization.- Collaborate with [...]

Category Engineering & Architecture

30+ days ago in Hirist

Csa mumbai jobs 1 -10 of 12 (0.000s)

Service delivery manager

Voice process cse

Rbl bank - information security architect

Rbl bank - head - it asset management

International voice process csa

Product manager - mobile app

Kpmg - servicenow grc developer

Data science & ai leader

L1 service desk engineer

Senior data scientist - artificial intelligence/machine learning

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