Senior technical customer support engineer - ticketing system
HyderabadMAXTALENT
...with support ticketing/CRM systems (Zendesk, Jira Service Desk, ServiceNow etc.), remote support tools, knowledge-base platforms.- Strong organisational skills, ability to prioritise high-impact issues, work under pressure, manage multiple escalations.- Customer-centric mindset, strong ownership of issues [...]
Category Customer Services & Call Centre