Smartping - support operations manager - troubleshooting
HyderabadSMARTPING AI PRIVATE LIMITED
...engineering teams to address recurring issues : Partner with devs/QA on bug bashes, feedback loops for hotfixes, and RCA sessions to turn support insights into product improvements.- Implement tools and processes to streamline support operations : Deploy ticketing systems, knowledge bases, chatbots for L1 triage, and automation [...]
Category Management & Consulting