Genesys cloud architect
Remote/Anywhere in India/Multiple LocationsSpectral Consultants
...IVR Bots, ChatBots, Speech Analytics, and Workforce Management (WFM) solutions.- Develop real-time and historical reporting analytics for contact center performance monitoring.- Integrate Genesys Cloud with CRMs such as Salesforce and SAP, ensuring seamless data flow and agent experience.- Build and optimize [...]
Category Engineering & Architecture