Technical support engineer - websphere commerce suite
Bangalore/Chennai/KolkataCareer Soft Solutions
...Update runbooks and standard operating procedures based on lessons learned- Contribute to knowledge base articles for common issues and resolutions- Document new procedures and troubleshooting steps for team knowledge sharing- Participate in post-incident reviews and continuous improvement initiatives (ref:hirist.tech) [...]
Category IT & Telecommunications
30+ days ago in Hirist