Team leader - collection
MaharashtraCredence Global Solutions
...13-18 members. Maintain daily shrinkage at less than 5%. Monitor calls and ensure compliance and quality performance. Expectation is to do 3 call monitoring per day, strategically across BQ and other team members. Weekly performance review with team. 15 second talk-offs for the day i.e. assisting team members by taking over [...]
Category IT & Telecommunications
1 day ago in Internshala