Forcepoint - cyber security technical support engineer iii
BangaloreForcepoint
...to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.- Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.- Be accountable for customer escalations and drive them internally to a speedy resolution [...]
Category IT & Telecommunications
20 hours ago in Hirist