Junior network engineer l1 || mangalore || 2year+ || only immediate joiner
KarnatakaInnova ESI
...requests (for example: configuration changes, patching, basic upgrades) following defined procedures and SOPs. Provide telephonic/chat/ticket support for network incidents, updating the ticketing/ITSM system (for example : ServiceNow) and keeping clients informed. Participate in shift hand-overs, ensuring continuity of service [...]
Category IT & Telecommunications