Accolite - l1 support engineer - it operations
HyderabadACCOLITE DIGITAL INDIA PRIVATE LIMITED
...prioritizing, and resolving basic incidents, leveraging monitoring tools such as Kibana, Splunk and the AYS (At Your Service) system to diagnose problems efficiently.More complex issues will be escalated to L2/L3 teams, and you will ensure timely communication with all stakeholders while maintaining high levels of customer [...]
Category IT & Telecommunications