Indium software - service delivery manager - itil
HyderabadINDIUM SOFTWARE
Key Responsibilities. Delivery & Operations : - Own day-to-day delivery of L2/L2.- 5 support across multiple IM platforms.- Ensure SLA adherence, 24x7 availability, and effective incident/problem management.- Manage major incidents, escalations, communication bridges, and RCA governance.- Oversee release [...]
Category Management & Consulting