Smartping - support operations manager - troubleshooting
HyderabadSMARTPING AI PRIVATE LIMITED
...proactive operations and continuous improvement.Responsibilities : - Manage and mentor the L2 support team to handle complex issues : Oversee a team of 8-12 engineers, conduct performance reviews, provide training on troubleshooting advanced problems like API failures or integration glitches, [...]
Category Management & Consulting