Tata tele - end user support manager
HyderabadTata Tele Business Services
Description :Key Responsibilities :Incident, Problem & Service Management :- Lead Incident and Problem Management, ensuring timely resolution of escalated end-user issues- Act as the final escalation point for complex EUC incidents- Perform root-cause analysis (RCA) and implement preventive actions- Ensure adherence to SLAs and [...]
Category Office & Administration