Service desk specialist 2 to 6 years hyderabad
NanakramgudaTata Consultancy Services
...HIRING FOR SERVICE DESK AGENTEXP RANGE : 2-6 YEARSLOCATION- HYDERABADINTERVIEW- WALKIN- 7 FEB-26Manage and supervise Service Desk team members. Ensure adherence to ITIL processes and SLAs. Monitor ticket queues and prioritize critical issues. Provide escalation support for complex incidents. Conduct regular team meetings and [...]