Avaya jobs in 19 1 -10 of 35 (0.000s)

Customer service representative voice

HaryanaStarZen

...call center platforms (e.g., Avaya, Genesys, NICE inContact) preferred.Familiarity with CRM systems and ticketing tools.Exposure to industry-specific practices (e.g., telecom, retail, banking) is an advantage.Proven ability to handle high call volumes with professionalism and empathy.Strong problem-solving skills and ability to [...]

Category Customer Services & Call Centre

5 hours ago in Internshala

Customer care executive - fresher

KarnatakaMphasis

...MS Office - Intermediate Avaya/Phone Operating skills Beginner Fluent in Spoken and written English with effective Business Communication Communication in neutral accent over phone Active listening and probing skills Basic knowledge of Insurance Graduate freshers with excellent communication skills Analytical skillsWho can [...]

Category Customer Services & Call Centre

1 day ago in Internshala

Custom software engineer

BengaluruAccenture

...Centre Testing (NICE, Genesys, Avaya, Amazon Connect, Sprinklr, etc.), capable of leading testing efforts. The role requires hands-on knowledge of voice and omnichannel customer engagement platforms and experience working with cross-functional teams to ensure delivery of robust customer service solutions. This role involves [...]

Job Type: Full-time
Category IT & Telecommunications

1 day ago in Accenture

Integration manager - call miner

Remote/Anywhere in India/Multiple LocationsEtech Global Services

...telephony systems (e.g., Genesys, Avaya, Cisco, Five9)- Understanding of data formats including JSON, XML, CSV, and audio file formats- Experience with cloud platforms (AWS, Azure, GCP) and cloud-based integration tools is preferred- Knowledge of scripting languages (Python, PowerShell, Bash) for automation is a plusCore [...]

Category Management & Consulting

3 days ago in Hirist

Custom software engineer

BengaluruAccenture

...as NICE CXone, Genesys, Avaya, or similar, and familiarity with conversational AI platforms like NICE Cognigy for voice bot orchestration. Proficient in testing and troubleshooting call routing, escalation to live agents, and failure scenarios to ensure high availability and optimal caller experience. Demonstrates strong [...]

Job Type: Full-time
Category Education, Training, & Library

8 days ago in Accenture

Infra tech support practitioner

PuneAccenture

...Engage, Cisco UCCX/UCCE, and Avaya, as well as adjunct technologies such as recording systems, WFM, dialers, CRM, and SBC. The engineer leverages automation, scripting, and Agentic AI frameworks to ensure resilient, secure, and efficient UC and contact center operations with proactive observability and continuous improvement. [...]

Job Type: Full-time
Category IT & Telecommunications

8 days ago in Accenture

Technology support engineer

BengaluruAccenture

...Communications platforms: Cisco UCC, Avaya, UCCaaS, Webex Contact Center. * Use monitoring platforms (OpsRamp) to ensure proactive incident management. * Collaborate with stakeholders to define network/UC strategies aligned with business goals. * Lead, mentor, and guide junior engineers to build technical and operational [...]

Job Type: Full-time
Category IT & Telecommunications

8 days ago in Accenture

Big language solutions - telecommunications/voip engineer

NoidaBIG Language Solutions

...highly desirable.- Knowledge of Avaya would be advantageous.- Excellent communication skills, both verbal and written.- Experienced in Genesys Architect, WFM, QM, Reporting, Chatbots and CRM systems.- Experienced in ACD, call centre environments.- Good working knowledge of TCP/IP, DHCP and QoS.- Good working Knowledge of [...]

Category IT & Telecommunications

8 days ago in Hirist

Miratech - amazon connect/lex engineer

Remote/Anywhere in India/Multiple LocationsMiratech India Private Limited

...center environments (e.g., Genesys, Avaya, Cisco, etc.) (ref:hirist.tech) [...]

Category IT & Telecommunications

8 days ago in Hirist

Custom software engineer

BengaluruAccenture

...platforms (NICE CXone, Genesys, Avaya). Skilled in API automation using REST clients and frameworks (Postman, RestAssured, Karate) and validating event-driven integrations using Kafka and webhooks. Hands-on experience in test automation for chat and voice channels, regression suites, and CI/CD pipeline integration (Jenkins, [...]

Job Type: Full-time
Category Education, Training, & Library

9 days ago in Accenture

Avaya jobs in 19 1 -10 of 35 (0.000s)

Customer service representative voice

Customer care executive - fresher

Custom software engineer

Integration manager - call miner

Custom software engineer

Infra tech support practitioner

Technology support engineer

Big language solutions - telecommunications/voip engineer

Miratech - amazon connect/lex engineer

Custom software engineer

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