Process operations team lead
IndiaNeuvoo
...skills * Experienced in Banking, Retail Banking, Card, Anti Money laundry, Money Laundry * Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. * Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and [...]
Category Management & Consulting