Erp senior analyst
Bangalore
...to Customer Service features (Cases, Queues, Routing, SLAs/Entitlements, Knowledge, Activities, Customer Service Workspace); assist on Omnichannel (chat/voice) setup.Support integrations (Logic Apps/Functions, Service Bus) and CIF basics for CTI under supervision.Follow ALM/CI:CD steps for solution movement and config [...]
Category IT & Telecommunications