Infra tech support practitioner
PuneAccenture
...operations of Genesys Engage, Cisco UCCX/UCCE, and Avaya, as well as adjunct technologies such as recording systems, WFM, dialers, CRM, and SBC. The engineer leverages automation, scripting, and Agentic AI frameworks to ensure resilient, secure, and efficient UC and contact center operations with proactive observability and [...]
Job Type: Full-time
Category IT & Telecommunications