Service desk analyst - fresher
NoidaHCLTech
...in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage.Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to [...]
Category Banking, Insurance, Finance & Accountancy
2 days ago in Internshala